Why NexChat exists
They make you choose.
We don't.
Traditional support platforms force you to pick speed, security, or intelligence. We built NexChat so you get all three.
Real-time Widget
Beautifully designed, fully customizable widget. Messages typically deliver in under 50ms globally.
- Live theme customizer
Preview and customize colors, positioning, and layouts to match your brand.
- Multiple layouts
Default, compact, or custom designs for any device.
- Light & dark modes
Auto or manual theme switching.
- Works on any device
Responsive on desktop, tablet, and mobile.
Customer Ticket Hub
Self-service portal to view, manage, and reply to tickets. Fully branded with custom domain and real-time updates.
- Full conversation history
View, create, and reply with complete context.
- Custom domain + SSL
Use support.yourcompany.com with automatic SSL.
- Real-time notifications
Instant updates when agents reply.
- File attachments
Upload files directly in conversations.
Intelligent Support
AI handles common questions while your team focuses on complex issues. RAG knowledge base learns from your content and past conversations.
- RAG knowledge base
Train on your content and past conversations.
- Intelligent auto-replies
AI suggests or sends replies from context.
- FAQ extraction
Extracts FAQs from resolved conversations.
- Context-aware responses
Uses full conversation history for relevant answers.
The old way
Five tabs. Three tools. Zero context.
- × Chat in one app, tickets in another, email somewhere else
- × Copy-paste history when a customer follows up
- × Answer the same questions 50 times a day
- × Hope nothing slips through the cracks
With NexChat
One inbox. Full context. AI that helps.
- Chat, tickets, and email in one place with full history
- Every conversation, every touchpoint, one view
- AI handles common questions so your team can focus
- Nothing falls through the cracks
Every plan includes all features
No feature gates. Choose your plan based on message volume, not features
Explore each category below to see everything included in every NexChat plan
Communication
Unified channels for chat, tickets, and email. Every conversation in one place with full history and context.
13 features included
- Real-time chat
- Typing indicators & presence
- Message read receipts
- Session auto-recovery
- Unread count badges
- Conversation search
- Ticket portal
- Email conversations
- Image & file attachments
- Message history & editing
- Email templates
- Private agent notes
- Infinite message scroll
Built for teams who demand quality support
Built for Speed
Live chat messages typically deliver in under 50ms globally. No lag, no waiting. Your customers get responses when it matters most, so support feels instant.
Security First
Every message encrypted at rest. Secure ephemeral forms for sensitive data with view-once and auto-expiry. Full audit trail for compliance, so you can trust your data is protected.
Drop-In Easy, Works Everywhere
Chat widget, ticket portal, and email in one platform. Custom branding, your domain. Connects with your existing tools, for any industry.
Hosting providers & businesses worldwide
Pricing
Pick your volume.
Get everything else.
No per-seat fees. No feature gates. One number.
The old way
Pay per seat. Pay per feature. Pay again for add-ons.
- • Seat-based pricing that scales against you
- • Premium features locked behind tiers
- • Surprise fees when you grow
Our way
One number. Full platform. No gates.
- • Pick your message volume
- • Every feature, every plan
- • One price. That's it.
Starter
1.5k
messages/mo
Email support
Professional
3k
messages/mo
Priority support
Business
6k
messages/mo
Priority support
Scale
10k
messages/mo
Priority support
Enterprise
Unlimited messages. Dedicated support. SLA.
For organizations with demanding requirements.
Chat widget, tickets, AI, theme customizer, triggers, integrations, analytics. No gates. No upsells.
Start delivering exceptional customer support today
14-day free trial • No credit card required
Limits apply to agent + AI messages. Visitor messages and system events are free. Contact us for custom needs.
Everything you need to know
NexChat combines chat, tickets, and email in one inbox. Live chat messages typically deliver in under 50ms globally. AI answers common questions from your knowledge base so your team can focus on complex issues. Every message is encrypted, and it connects with your existing tools. Built for any business that needs fast, reliable support.